Acceptable Use Policy

Guidelines for appropriate and responsible use of Vector Knowledge. These rules help maintain a safe, secure, and respectful environment for all users.

Last Updated: January 12, 2025

Our Commitment to Fair Use

This Acceptable Use Policy ("Policy") outlines prohibited behaviors and acceptable uses of Vector Knowledge. By using our service, you agree to comply with this Policy in addition to our Terms of Service and Privacy Policy.

We reserve the right to investigate violations of this Policy and may suspend or terminate accounts, remove content, or take other appropriate action without notice.

If you become aware of any violation of this Policy, please report it to tim@vectorknowledge.com

Acceptable Uses

Vector Knowledge is designed for legitimate email intelligence and knowledge management. Here are examples of appropriate uses:

Professional Email Management

Use Vector Knowledge to organize, search, and analyze your legitimate business or personal email communications.

AI-Powered Insights

Leverage our AI features to generate insights, summaries, and knowledge graphs from your email data.

Team Collaboration

Use Vector Knowledge as part of your organization's email productivity and knowledge management workflow.

Integration with Gmail

Connect your Gmail account to sync and process emails for intelligent search and analysis.

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account suspension or termination:

Illegal Activities

You may not use Vector Knowledge for any illegal purpose or to violate any laws, including copyright, trademark, privacy, or data protection laws.

Examples of violations:

Storing or processing stolen data
Facilitating fraud or identity theft
Violating export control laws
Engaging in or promoting illegal activities

Security Violations

You may not attempt to compromise the security or integrity of our systems or any user's data.

Examples of violations:

Unauthorized access to accounts or systems
Penetration testing without written permission
Distributing malware, viruses, or harmful code
DDoS attacks or network disruption
Circumventing security measures or rate limits

Abuse and Harassment

You may not use our service to harm, harass, threaten, or impersonate others.

Examples of violations:

Harassment, bullying, or threats
Hate speech or discrimination
Impersonating other individuals or entities
Doxing or sharing private information without consent
Stalking or persistent unwanted contact

Spam and Unsolicited Communications

You may not use Vector Knowledge to send, store, or process spam or unsolicited communications.

Examples of violations:

Bulk unsolicited emails
Phishing attempts or scams
Chain letters or pyramid schemes
Automated or scripted account creation

Data Misuse

You may not misuse data accessed through Vector Knowledge or violate privacy rights.

Examples of violations:

Selling or sharing user data without consent
Scraping or unauthorized data extraction
Using others' email data without permission
Violating GDPR or data protection laws
Reverse engineering our AI models or algorithms

Service Abuse

You may not abuse our service or negatively impact other users' experience.

Examples of violations:

Excessive API requests beyond rate limits
Creating multiple accounts to circumvent limits
Intentionally degrading service performance
Circumventing billing or payment systems
Reselling or sublicensing the service without permission

Enforcement and Consequences

Investigation

We may investigate suspected violations of this Policy. During investigations, we may:

Review account activity and usage patterns
Examine content and data (only as necessary for investigation)
Contact you to request information or clarification
Cooperate with law enforcement when legally required

Actions We May Take

If we determine you have violated this Policy, we may take the following actions:

Warning: We may issue a warning for minor first-time violations
Temporary Suspension: We may temporarily suspend your account while investigating
Feature Restrictions: We may restrict access to certain features
Account Termination: We may permanently terminate your account for serious or repeated violations
Legal Action: We may pursue legal remedies for violations that cause us harm or violate laws

No Refunds

Violations of this Policy may result in immediate account termination without refund of any prepaid fees.

Reporting Violations

If you become aware of any activity that violates this Acceptable Use Policy, please report it immediately. We take all reports seriously and will investigate promptly.

Security Issues

Email: tim@vectorknowledge.com

Policy Violations

Email: tim@vectorknowledge.com

General Support

Email: tim@vectorknowledge.com

Questions About This Policy?

If you have questions about this Acceptable Use Policy or need clarification about whether a specific use case is permitted, please contact us:

Email: tim@vectorknowledge.com

Address: Vector Knowledge Legal, Dublin, Ireland

Acceptable Use Policy

Guidelines for appropriate and responsible use of Vector Knowledge. These rules help maintain a safe, secure, and respectful environment for all users.

Last Updated: January 12, 2025

Our Commitment to Fair Use

We reserve the right to investigate violations of this Policy and may suspend or terminate accounts, remove content, or take other appropriate action without notice.

If you become aware of any violation of this Policy, please report it to tim@vectorknowledge.com

Acceptable Uses

Vector Knowledge is designed for legitimate email intelligence and knowledge management. Here are examples of appropriate uses:

Professional Email Management

Use Vector Knowledge to organize, search, and analyze your legitimate business or personal email communications.

AI-Powered Insights

Leverage our AI features to generate insights, summaries, and knowledge graphs from your email data.

Team Collaboration

Use Vector Knowledge as part of your organization's email productivity and knowledge management workflow.

Integration with Gmail

Connect your Gmail account to sync and process emails for intelligent search and analysis.

Prohibited Activities

The following activities are strictly prohibited and may result in immediate account suspension or termination:

Illegal Activities

You may not use Vector Knowledge for any illegal purpose or to violate any laws, including copyright, trademark, privacy, or data protection laws.

Examples of violations:

Storing or processing stolen data
Facilitating fraud or identity theft
Violating export control laws
Engaging in or promoting illegal activities

Security Violations

You may not attempt to compromise the security or integrity of our systems or any user's data.

Examples of violations:

Unauthorized access to accounts or systems
Penetration testing without written permission
Distributing malware, viruses, or harmful code
DDoS attacks or network disruption
Circumventing security measures or rate limits

Abuse and Harassment

You may not use our service to harm, harass, threaten, or impersonate others.

Examples of violations:

Harassment, bullying, or threats
Hate speech or discrimination
Impersonating other individuals or entities
Doxing or sharing private information without consent
Stalking or persistent unwanted contact

Spam and Unsolicited Communications

You may not use Vector Knowledge to send, store, or process spam or unsolicited communications.

Examples of violations:

Bulk unsolicited emails
Phishing attempts or scams
Chain letters or pyramid schemes
Automated or scripted account creation

Data Misuse

You may not misuse data accessed through Vector Knowledge or violate privacy rights.

Examples of violations:

Selling or sharing user data without consent
Scraping or unauthorized data extraction
Using others' email data without permission
Violating GDPR or data protection laws
Reverse engineering our AI models or algorithms

Service Abuse

You may not abuse our service or negatively impact other users' experience.

Examples of violations:

Excessive API requests beyond rate limits
Creating multiple accounts to circumvent limits
Intentionally degrading service performance
Circumventing billing or payment systems
Reselling or sublicensing the service without permission

Enforcement and Consequences

Investigation

We may investigate suspected violations of this Policy. During investigations, we may:

Review account activity and usage patterns
Examine content and data (only as necessary for investigation)
Contact you to request information or clarification
Cooperate with law enforcement when legally required

Actions We May Take

If we determine you have violated this Policy, we may take the following actions:

Warning: We may issue a warning for minor first-time violations
Temporary Suspension: We may temporarily suspend your account while investigating
Feature Restrictions: We may restrict access to certain features
Account Termination: We may permanently terminate your account for serious or repeated violations
Legal Action: We may pursue legal remedies for violations that cause us harm or violate laws

No Refunds

Violations of this Policy may result in immediate account termination without refund of any prepaid fees.

Reporting Violations

If you become aware of any activity that violates this Acceptable Use Policy, please report it immediately. We take all reports seriously and will investigate promptly.

Security Issues

Email: tim@vectorknowledge.com

Policy Violations

Email: tim@vectorknowledge.com

General Support

Email: tim@vectorknowledge.com

Questions About This Policy?

If you have questions about this Acceptable Use Policy or need clarification about whether a specific use case is permitted, please contact us:

Email: tim@vectorknowledge.com

Address: Vector Knowledge Legal, Dublin, Ireland